You have no items in your shopping cart.
The buyer agrees and acknowledges that as the website only offers handcrafted products for sale, the Company cannot guarantee the perfect and exact replication of the final product as ordered by the buyer. The products delivered to the buyer may vary form the product displayed on the website in terms of minor deviations in size, shape and design as the products offered for sale are hand-cut, hand-made, fabricated and hand-painted. However, the Company assures its buyer’s that such deviations do not come out at the expense of quality and such diversion is intrinsic and unavoidable and makes each product in the series unique and, thus, extra valuable.
(a) Order once placed by Buyer can be cancelled under following cases –
i. Within 12 hrs of pacing the order
ii. In case the seller is unable to supply the exact replacement in case the first shipment was not as per order
(b) In following cases the order can not be cancelled
i. If the order placed is for customized products
ii. In case the company (website) does not receive the payment due to transaction failure of credit cards, non-receipt of cheques within stipulated time or any other advance payment mode
iii.In case of COD shipment once the shipment has reached the buyer it can not be cancelled.
iv. Once the seller has confirmed the order and the shipment has been initiated.
The final decision to cancel the order lies with the website and is binding on all parties.